SOFTWARE SUPPORT ANALYST
Date: March 27, 2013
Location: Winnipeg, Manitoba
Duration: Full time
Start Date: Immediate
The Right Person
If you are a person who believes they can make a difference, help customers,
or make someone's day better, then uniPoint wants you.
We believe that every employee has the ability to impact our company and help
us become more successful delivering solutions which make a person's day easier.
We believe if you're not having fun at work you shouldn't be there. People
should be treated equally and with compassion. Success at uniPoint is defined
by how you feel and your contribution to larger goals.
If you share those ideals, then you should consider looking into this opportunity.
We want someone like you.
Your Skills
The successful person should have strong interpersonal and English communication
skills. Excellent written and verbal communication is a must as well as your
ability to work independently and within a team. Good working knowledge and
experience in customer service and technical support is a great asset.
Responsibilities include:
- Brokering support requests
- New customer installs and configuration
- Maintaining our in-house CRM software (MS Access)
- Troubleshooting software, database connections & network issues
- Maintaining system documentation and help files
- Customer Advocacy Calls
- Software Testing
Experience with the following softwares/technologies is a great asset:
- Windows Desktop (2000, XP, 7)
- Windows Server
- SQL Server
- Axosoft OnTime
- MS Access and VBA
- Crystal Reports
- VB Script
Independence, the ability to work autonomously, creative thinking and problem
solving skills are key qualifications to success within our organization.
A competitive salary and benefit package is being offered for the right
individual along with opportunities to learn, develop and advance throughout
the organization.
A pre-employment test will be used as part of the employment screening process.
We would like to thank you for your interest. Only candidates who are selected
for an interview will be notified. Please submit your resume to
careers@unipointsoftware.com
by April 15, 2013.
QUALITY MANAGEMENT SOFTWARE IMPLEMENTATION CONSULTANT
Date: November 6, 2012
Location: USA, and must be a US citizen living in the USA
Duration: Contract, Full time
Start Date: Immediate
The Right Person
If you are a person who believes they can make a difference, help
customers, or make someone's day better, then uniPoint wants you.
We believe that every member of our team has the ability to impact our
company and help us become more successful delivering solutions which make
a person's day easier. We believe if you're not having fun at work you
shouldn't be there. People should be treated equally and with
compassion. Success at uniPoint is defined by how you feel and your
contribution to larger goals.
If you share those ideals, then you should consider looking into this
opportunity. We want someone like you.
Your Skills
The successful person should be confident and have excellent interpersonal
and English communication skills, willingness to travel and have an
understanding of the different Quality Standards. Excellent written and
verbal communication is a must as well as your ability to work
independently and within a team.
Responsibilities include:
- Perform On-Site and Virtual Training/Implementation
- Travel: 75% throughout the USA
- Customer Advocacy/consulting calls
Qualifications:
- 5 years working experience in a Manufacturing Quality Management Environment
- 3 years experience working in quality software implementation/training
- Understanding of Quality Standards
- Working knowledge of uniPoint Software is ideal
Independence, the ability to work autonomously, creative thinking and
problem solving skills are key qualifications to success within our
organization.
A competitive salary and bonus structure is being offered for the right
individual.
A pre-employment test will be used as part of the employment screening
process.
We would like to thank you for your interest. Only candidates who are
selected for an interview will be notified. Please submit your resume to
careers@unipointsoftware.com
by Nov 23, 2012.