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UNIPOINT MODULESREQUESTS |
Scope
uniPoint’s Request module is a versatile and user-configurable solution to create, submit
and monitor requests throughout all uniPoint modules. Request To-Do’s are created and
assigned to user or groups, from inside uniPoint or from uniPoint’s optional Web-Based
Request interface. Requests can be actioned to create new or edit existing
quality records with the click of the mouse.
Advantages
This module ensures you can react quickly to internal/external requests for service and
that no request is lost or ignored. Track the status of requests in real-time, and improve
communication from inside and outside your organization. Create an unlimited number of
request types, each which their own process flow and approval. Each defined process can
have an unlimited number of steps with user and due-date assignment.
Key Features
- Request/Manage change inside all uniPoint modules
- Create simple or advanced requests, with automated attachments to quality records
- Request To-Do's are created and assigned to users or group
- React quickly to internal/external requests, with nothing falling through the cracks
- Action requests to create new quality records, or edit existing record
- Define unlimited request types
- Optional Web-Based Request Interface
- Create simple or complex requests
- Define unlimited processes/approvals
- Requests are automatically attached to quality record
- Track request to action completion
General Capabilities
- E-mail Notification
- History Tracking
- Unlimited Attachments
Reporting
- Request Report
- Request Analysis Reports/Graphs
- Request Metrics
- Request Trend Analysis
Request Examples
- Change to a Document
- Maintenance on Equipment
- CPA Request
- New NC
- Report Health & Safety Violation
- Suggestion Box
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