Home / Blog / Knowledge Base
Jan 12 | Posted By

Knowledge Base


Scope

uniPoint’s Knowledge Base module allows you to share information from your uniPoint quality management software system on your website or intranet. It improves staff productivity and efficiency, eliminating time wasted searching for information across disparate systems. Allows users to quickly create questions and answers or processes for instant access to everyone in your organization.

Advantages

This module provides fast problem resolution with 24/7 web-based self-service access. It reduces operation costs and employee training time by helping them acquire job knowledge faster. It promotes an environment that continually improves by preventing knowledge from leaving the company with employees. Finally, Knowledge Base links documents from our Document Control module, and allows you to setup unlimited user-definable Knowledge Base entries — each with unlimited action steps.