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Customer Quality Management

uniPoint offers complete customer quality management tracking, reporting and trending.
Customer Management: Identify approved suppliers per customer inside our customer management module, with review and attachment capability
Portal: Allow selected Customers to paperlessly manage task assignments on specific uniPoint NC’s, CPA’s, Documents, Customer Service records and Requests, via a webpage which they can access with login security from any internet enabled module, phone, tablet or desktop.
Non-Conformance: Create/track all Customer NCs, Return Material Authorization reporting, vendor investigation/disposition steps
Corrective/Preventative Actions: Create/manage all Customer CPA’s
Document Control: All customer related documents can be associated with customer record, for searching and reporting
Tooling & Equipment: All maintenance or calibration for customer-owned tooling/equipment is tracked
Trend Analysis: Trend Cost of Customer NCs/CPA/Audits, etc over time
Auditing: Perform, track all customer audits, record findings, and link CPA’s
Surveys: Perform web-based customer surveys
Inspection: Perform and maintain all first article, in-process or final inspection records, per customer requirements
Web Documents: Offer customers controlled access to customer-related documents
Customer Delivery Performance Reporting: ERP-Integration dependant

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Concurrent Users:
Core Modules
Add-On Modules
Web Modules


uniPoint is a compliance tool for the strictest quality requirements of your industry.


Our interface promotes engaged users, and lower on-going training costs.


Eliminate redundant data entry and leverage the data from your existing systems.


Track the frequency and cost of quality events, with our ISO-ready suite of modules.