| Customer Management | Identify approved suppliers per customer inside our customer management module, with review and attachment capability. |
| Non-Conformance: | create/track all Customer NCs, Return Material Authorization reporting, vendor investigation/disposition steps |
| Corrective/Preventative Actions: | create/manage all Customer CPA's |
| Document Control: | all customer related documents can be associated with customer record, for searching and reporting |
| Tooling & Equipment: | all maintenance or calibration for customer-owned tooling/equipment is tracked |
| Trend Analysis: | Trend Cost of Customer NCs/CPA/Audits, etc over time |
| Auditing: | perform, track all customer audits, record findings, and link CPA's |
| Surveys: | perform web-based customer surveys |
| Inspection: | perform and maintain all first article, in-process or final inspection records, per customer requirements |
| Web Documents: | offer customers controlled access to customer-related documents |
| Customer Delivery Performance Reporting: | ERP-Integration dependant |