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Aug 4 | Posted By

How Customer Service Can Change Your Business and Brand Image


Even if you happen to have the best product or service in the world, it will all be for naught if you lack proper customer service because many people will go elsewhere if they perceive that their patronage isn’t valued. Customer service is not a value-added bonus that you throw in with your product or service; it’s a differentiator that will help you to stand out from the crowd and attract people who are not only looking for their money’s worth, but also looking for a company that they can trust to stand behind what they sell.  Just as important as good customer service is tracking said efforts. You need to ensure there’s a system put in place to evaluate just how successful your support system is, what…

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May 5Posted By

Tired of Your Manual Inspection

Regular inspections are compulsory for most manufacturing, processing, and service companies in order to ensure that the processes are compliant with industry and legal standards, and that safety codes are met. Large facilities typically have multiple inspection requirements. Employing a paper-based system not only slows down the process, but also creates room for error. Manufacturers, in specific, lose a lot of money each year on defect-driven warranty claims. Fragmented supply chains and time-to-market pressures add anxiety to the already intricate process of producing motor vehicle, prosthetics,…

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