Home / Blog / Exploring The Difference Between Minor NCR And Major NCR
Feb 15 | Posted By

Exploring The Difference Between Minor NCR And Major NCR


Non-conformance issues are common in today’s businesses. They affect all industries and can result in a loss of revenue, efficiency, and customer satisfaction.

Minor NCR VS. Major NCR

Non-conformance reporting (NCR) allows you to identify failures related to meeting the expectations, specifications, and standards of your business and industry.

Major and minor non-conformance issues are important to understand in order to maximize the processes of your business and provide greater value to your customers and investors over time.

Minor NCR

Minor non-conformance issues consist of deviations from system requirements that could lead to greater problems if left unaddressed. Minor non-conformance can be a valuable tool in identifying ways to improve upon any weaknesses within your organization.

These issues assist you in developing an effective action program for correcting future non-conformance issues. Systemic failures occur when numerous minor non-conformance issues arise within the same system.

Minor non-conformity issues don’t immediately affect the performance or operations of your business. But they do indicate that further action needs to be taken to avoid major non-conformance issues.

Major NCR

A major non-conformance issue occurs when there’s a more significant weakness or failure in meeting the specified requirements of your business. Meeting policy objectives and the needs of customers is critical to the success of any business.

Major non-conformance issues put the abilities of your management system into question. These issues can lead to an inability to use products and services, access important data for management and customers, or create safety issues.

The following are some of the factors that are affected by major non-conformance:

  • Reliability of products and services
  • Safety
  • Meeting technical requirements
  • Testing and inspections
  • Parts discrepancies

Non-conformance Reporting

Non-conformance reporting (NCR) provides a wide range of benefits to quality management. Nonconformities are an integral component in the auditing of the processes within your organization.

Internal audit reports can identify non-conformance issues and provide procedures for documenting and correcting them. Auditors can observe compliance issues that may lead to minor or major non-conformance issues.

The information provided through NCR allows you to develop preventive measures to address them quickly and easily. This creates opportunities for you to improve the areas of your business that are directly related to quality management.

Internal audits using NCR can provide you with clearly defined actions that improve the productivity, efficiency, and quality of all aspects of your processes.

Minor and major non-conformance issues have widespread effects on any business. Using non-conformance reporting, you can organize and manage the data related to the processes of your products and services. This helps you provide greater satisfaction to both customers and investors over time.